Track Your Order

Every order ships with tracking. Here is how to follow your package.

1. Find your tracking number

When your order ships, we email you a shipping confirmation with a tracking number and a tracking link. Orders are processed within 1 to 3 business days, so this email usually arrives a few days after you order. If you do not see it, check your spam or promotions folder.

2. Track your package

Click the tracking link in the email. You can also enter your tracking number at 17track.net.

3. What to expect

Delivery within the United States takes 7 to 12 business days after dispatch. Tracking may not update for a few days while your package travels between countries. This is normal and does not mean your package is lost.

Need help?

If your tracking has not updated for 7 days, or your order has not arrived 20 business days after dispatch, email us at vitalhabitat.official@gmail.com with your order number. We will locate your package, or send a replacement or a refund.